Vortex Companies, LLC (Vortex) announced today the appointment of Matt Timberlake to the newly created role of SVP of Shared Services to streamline processes and improve overall response time to bring its trenchless products and services to market.
Mike Vellano, CEO of Vortex Companies, stated, “As our products and services divisions continue to realize exceptional growth, we need to be more efficient at all levels of management and more transparent within each division to ensure we are maximizing resources to support and deliver the best product or service solution to our customers.”
As the former president of the Ted Berry Company (now Vortex Services, Northeast), Timberlake finds himself in a familiar role, bridging the gap between back-office support and day-to-day operations.
“With two divisions and 12 locations this is on a much larger scale, however my goal is the same,” said Timberlake. “My job is to ensure we share knowledge, equipment, materials, and people to best fit our operations. I want to streamline processes and level out our resources to be more responsive to our customers.”
Working closely with Vortex’s new COO, Wes Kingery, and the executive management team, Timberlake wants to create an environment that broadens the company’s middle management and sales personnel decision-making authority to keep processes moving forward and products going out the door.
“Matt grew up in this business and understands how internal and external operations work,“ added Vellano. “More importantly, he understands our customers. I trust his instincts and look forward to watching our divisions work more closely together. It’s going to take this company to the next level.”