FORT WORTH, TEXAS — U. S. Secretary of Commerce Gary Locke announced that Freese and Nichols Inc. is a recipient of the 2010 Malcolm Baldrige National Quality Award. Freese and Nichols is the first engineering and architectural firm ever to receive this award and one of seven businesses to be recognized this year. With 450 employees, the Texas firm is one of three recognized in the small business category.
The Baldrige Award is a prestigious national recognition that promotes excellence in organizational performance, recognizes the achievements of U.S. organizations, and publicizes successful performance strategies. There were 83 applications submitted for the Baldrige Award in 2010. Applicants were evaluated in seven areas: leadership, strategic planning, customer focus, measurement, analysis and knowledge management, workforce focus, process management, and results. The evaluation process for each recipient included about 1,000 hours of review and an onsite visit by a team of examiners to clarify questions and verify information.
For more information, visit www.freese.com.