Technology Helps Field Workers Access Information and Resolve Issues More Efficiently
KANSAS CITY, Missouri, and WINNIPEG, Manitoba — To support clients in the critical infrastructure industries, Burns & McDonnell, a 100% employee-owned engineering, construction and architecture firm, and Librestream, the #1-rated provider of augmented reality (AR) and remote collaboration solutions, are collaborating to implement Librestream’s field-to-office collaboration and knowledge capture platform, Onsight. Onsight’s solution is device-agnostic and is compatible with computers, tablets and enterprise wearable devices, and helps field workers conduct their jobs safely and more efficiently.
Through the value-added partnership, Burns & McDonnell will support training, technology management and system integrations of Librestream’s full-package solution to help clients navigate unprecedented challenges.
“We are excited to partner with Librestream and its technical excellence to enable our clients to access critical information and more rapidly resolve issues in the field,” says Matt Olson, vice president and managing director of the Networks, Integration & Automation Group at Burns & McDonnell. “The integrated experience that captures and shares knowledge across project teams offers advantages in design accuracy, safety and efficiency while creating multiple benefits — both individually and collectively — through each project phase.”
Evergy Ventures, a nonregulated subsidiary of investor-owned utility, Evergy, made a strategic investment in Librestream to accelerate digital transformation within the energy sector. Through its research, Evergy Ventures identified Librestream as the top provider of remote expert and knowledge management tools. Evergy Ventures is supporting Librestream with strategic guidance and helping develop key relationships with utility innovators.
“This is an incredibly transformative time in the energy industry, and it is great to see Burns & McDonnell, one of our trusted partners in our hometown of Kansas City, partnering with Librestream to continue to advance the digital workforce,” says Dennis Odell, vice president of Evergy Ventures.
Librestream’s Onsight platform enables workforce transformation through industrial use cases, powering the workforce of the future by combining AR, artificial intelligence and Internet of Things (IoT) data visualization, as well as enabling automated on-the-job training, reducing cognitive load and driving operational insights. Onsight enables customers to achieve meaningful business outcomes such as 70% productivity gains, 65%-70% increases in asset uptime, and increases of three times the inspections per day, all with a more integrated experience that captures and shares knowledge across the workforce.
“Burns & McDonnell brings strong industry experience with digital technology, use case development, platform integrations, stakeholder management and training,” says Gary McAuliffe, vice president of sales for global utilities, Librestream. “Together, we look forward to bringing all of the services and technology together to provide Burns & McDonnell clients with tools that are simple to incorporate on projects and increase efficiency and safety.”
Through the official partnership, the Onsight platform benefits to Burns & McDonnell clients will include:
- Field collaboration and conferencing built for rugged environments. When traveling to perform a site visit isn’t possible, videoconferencing supports projects through on-site troubleshooting calls from the field to team members working remotely or in the office. Calling from the field also allows the team to capture situational information for future training and work processes.
- Data gathering and knowledge capture. The technology minimizes time spent sorting through data. It has demonstrated faster field documentation than traditional methods, with Librestream noting a potential 70% productivity gain.
- Workflow — step-by-step guidance and ability to assign tasks to people in the field. With remote specialists a call away and guided systems in place, less-experienced personnel can perform necessary field tasks if needed. With workflows and guided forms, the software captures and organizes field knowledge automatically.