Noted for being extremely effective and providing an amazing service experience
Adaptiv Networks, a leading cloud-native SD-WAN-as-a-Service vendor, announced today that it has been recognized as a Champion in the 2021 SD-WAN (Software-Defined Wide Area Network) Emotional Footprint Awards from SoftwareReviews, a division of IT research and advisory firm Info-Tech Research Group.
The SD-WAN awards ranked vendors based on their emotional footprint scoring, which measures high-level user sentiment. It aggregates emotional footprint scores (percent positive minus percent negative) across 26 dimensions of the vendor-client relationship and product effectiveness. Areas covered were service, negotiation, product impact, conflict resolution, and strategy and innovation.
Adaptiv Networks received the highest vendor Net Emotional Footprint of +97 and was noted for being extremely effective and providing an amazing service experience.
“SoftwareReview’s SD-WAN Net Emotional Footprint Award is a powerful indicator of IT and business professionals’ high satisfaction with Adaptiv Networks procurement, implementation, service, and support,” said Bernard Breton, CEO of Adaptiv Networks. “Providing an excellent customer experience is of key importance to Adaptiv Networks. We are grateful to have this confirmation by our customers.”
Adaptiv offers cloud-managed business connectivity solutions backed by the largest patent portfolio in the SD-WAN industry. The company operates in a 100% channel go-to-market strategy and provides training and marketing content to help its resellers communicate the value of SD-WAN to their customers.
Learn more at Adaptiv Networks or talk to a certified Adaptiv Networks reseller to find the right solution to fit your business requirements.
About Adaptiv Networks
Adaptiv Networks is the creator of powerful, software-defined wide-area networks (SD-WANs) for the most challenging locations requiring high availability for business-critical application traffic. Businesses rely on Adaptiv Networks’ cloud-managed SD-WAN to provide secure, high-performance, and highly reliable networking for their voice, data, and video communications needs. Adaptiv Networks serves more than 500 customers, with more than 8,000 sites deployed through an ecosystem of more than 100 Partners globally. The company has a large portfolio of SD-WAN focused patents.
SoftwareReviews is a division of Info-Tech Research Group, an IT research and advisory firm established in 1997. Backed by two decades of IT research and advisory experience, SoftwareReviews is a leading source of expertise and insight into the enterprise software landscape and client-vendor relationships. By collecting real data from IT and business professionals, the SoftwareReviews methodology produces detailed and authentic insights into the experience of evaluating and purchasing enterprise software.